On one hand, I realize that the office may be required by law to restrict certain information, so I see why they may need to know with certainty who they’re giving it to.
On the other hand, all of that user account info is going straight to Elon Musk on January 20th, so I agree that it sucks.
One of the things I learned as a scientist is that for any major accomplishment, there are thousands of people who did difficult, necessary, and not-widely-recognized work to make that accomplishment possible.