• TowardsTheFuture@lemmy.zip
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    7 days ago

    Most sites I’ve ordered from that use shop will still email a link to tracking number, you don’t need to download shop to track it.

    • Goun@lemmy.ml
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      7 days ago

      What that’s literally impossible, everyone knows you need an app to see tracking information /s

      • ofcourse@lemmy.ml
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        7 days ago

        This looks like a marketing email because you agreed to share information with Shop Pay as the first line says. It may have nothing to do with your specific order shipment.

        Not to say it’s not annoying to see another “please please download our app” message, but the pitchforks aren’t necessary yet.

      • brygphilomena@lemmy.world
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        7 days ago

        Tracking numbers don’t get created until a shipping label is printed. Maybe give it a little bit.

        • SchmidtGenetics@lemmy.world
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          7 days ago

          Most places print their own labels and it’s added to UPS/Fedex/postal when it’s picked up.

          So you’ll get a tracking number immediately when they complete your order, but tracking won’t work till it’s picked up later that day or the next.

          • brygphilomena@lemmy.world
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            7 days ago

            That’s if the label generation is automated. Small shops will still have that be a manual process when they pack and weigh it for the label.

            • SchmidtGenetics@lemmy.world
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              7 days ago

              Doesn’t need to be automated, if they’re taking a massive pile of stuff to fedex everyday instead of printing labels, they’re asking for stuff to get mixed up.

              The only places that do that only deal with a couple items a day, and they wouldn’t employ a system like Shop to begin with.

        • glimse@lemmy.worldOP
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          7 days ago

          The order confirmation came on Tuesday so this email was almost definitely generated when the label (which includes the tracking, if applicable) was created yesterday

          It’s just a shirt that I don’t care about tracking but Shopify was pushing me to download the app to buy it so I found this a bit more obnoxious