I work in customer support and tech support. I can see it now, people will start using AI assistants to order things and contact companies with problems. That will probably be frustrating, it will be like an office assistant ordering something for their boss but they don’t understand what or why they’re ordering.
I work in customer support and tech support. I can see it now, people will start using AI assistants to order things and contact companies with problems. That will probably be frustrating, it will be like an office assistant ordering something for their boss but they don’t understand what or why they’re ordering.
I can see a company implementing this through their shitty chatbots paired with an IT layoff tbh. No malicious/negligent user necessary.