How exactly are “communities offering services” a different thing than “hosted software”?
It’s a lot easier to ask Matt down the street to customize or add a feature than it is to ask Google, FB, etc.
Case in point: I’ve run my own email server since 2013 or so. I’ve got friends and family that use it. One of my friends asked if there was any way to setup rules to filter emails and such. I was like “yep” and added on Sieve to Dovecot and setup the webmail (Roundcube at the time) with the Sieve plugin.
Granted, that’s a pretty basic feature that pretty much all commercial email providers offer, but the point is someone asked for it and I made it happen for them.
It’s a lot easier to ask Matt down the street to customize or add a feature than it is to ask Google, FB, etc.
Case in point: I’ve run my own email server since 2013 or so. I’ve got friends and family that use it. One of my friends asked if there was any way to setup rules to filter emails and such. I was like “yep” and added on Sieve to Dovecot and setup the webmail (Roundcube at the time) with the Sieve plugin.
Granted, that’s a pretty basic feature that pretty much all commercial email providers offer, but the point is someone asked for it and I made it happen for them.