I cannot repair my washing machine without documentation. I have no idea how to use my multimeter to check the components. There are parts dealers for Beko in my area, but none of them have the service manual.

The parts shops all say go to the website for the manual as a flippant off-the-cuff answer. There are no service manuals on the Beko website – at least not for my model. The navigation of the Beko website does not even have a path to docs. And worse, my model is treated as non-existent by the website.

What would I do if I were a professional repair service? What is the official channel?

I am open to “piracy¹” but it would be a long shot to scour all the dark web for a manual for a specific washing machine. It’s not the type of content people have a strong interest in spreading/trading.

¹As RMS says, it’s not a just and appropriate term for it (but “sharing” is awkward too).

(update) Added frame from Youtube video t1XaUolbjLY which shows that service manuals exist for at least some Beko models. As we can see in the snapshot, Beko wants to restrict who is servicing their machines. (btw the video covers a very different model than mine).

I probably need to find the test mode for my machine, comparable to YT video cq_uSyghZC0.

  • Tippon@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    2
    ·
    16 hours ago

    It may not be the water supply, that’s just what I found based on a flashing light on a Beko. If you search with more specific information it might give you a different answer. Some of the options were for if the start button was flashing, for example.

    I still think that your best bet is to post to a DIY community here and give as much information as you can, like which light is flashing and if there’s any writing or a symbol near it, what happens before and after you get any problems, like does the machine drain, or is the water trapped.

    Any information could help someone to pinpoint the issue, even if they don’t have the exact model :)