I cannot repair my washing machine without documentation. I have no idea how to use my multimeter to check the components. There are parts dealers for Beko in my area, but none of them have the service manual.

The parts shops all say go to the website for the manual as a flippant off-the-cuff answer. There are no service manuals on the Beko website – at least not for my model. The navigation of the Beko website does not even have a path to docs. And worse, my model is treated as non-existent by the website.

What would I do if I were a professional repair service? What is the official channel?

I am open to “piracy¹” but it would be a long shot to scour all the dark web for a manual for a specific washing machine. It’s not the type of content people have a strong interest in spreading/trading.

¹As RMS says, it’s not a just and appropriate term for it (but “sharing” is awkward too).

(update) Added frame from Youtube video t1XaUolbjLY which shows that service manuals exist for at least some Beko models. As we can see in the snapshot, Beko wants to restrict who is servicing their machines. (btw the video covers a very different model than mine).

I probably need to find the test mode for my machine, comparable to YT video cq_uSyghZC0.

  • synesthesia@thebrainbin.orgOP
    1·
    3 days ago

    Thanks for the references. Looks dicey though. I thought maybe this archive might give docs that are close enough to my model, but I could not get past the CAPTCHA. It also looks like a lot of docs on that site are in a cryllic language. But I appreciate your effort nonetheless. If I seem to have no other option I might try to get around the CAPTCHA somehow.

    Youtube is also rough going. There seems to be an ocean of useless Beko review videos and not much on repairing. Youtube’s protectionism makes them quite hard to use lately but if I can get past the obsticles I might look for repair videos on machines other than Beko and see if any of them help well enough.

    There’s a point where it will be easier to toss the machine and get another but so far I’m trying to resist that.

    • celeste@kbin.earth
      2·
      3 days ago

      Good luck! I don’t blame you for not downloading from sketchy looking places.

      The youtube search problem is a shame. Five years ago i had trouble with my washing machine and found a video of a guy with the exact model and exact issue with agitation. Youtube used to be good for that.